Telecom Services

Advanced Telecom specializes in designing and integrating high-speed switching solutions with advanced network integration expertise and powerful technology. Our certified professionals ensure seamless integration of top-tier equipment, providing comprehensive services including installation, configuration, maintenance, optimization, and remote access solutions. We offer cost-effective, customized telephone systems, leveraging expertise in VoIP and hosted communications. Businesses are increasingly migrating to converged networks driven by VoIP technology, reducing costs and empowering businesses to shape customized solutions on a single platform.

With careful planning and the right partner, the implementation of your new phone system can be a much smoother process. The cutover phase, where you switch from your old equipment and services to the new ones, should be seamless to minimize communication disruptions. The duration of the cutover depends on factors such as the size of your business, number of locations, and network complexity, ranging from a few hours to a few days. It is crucial to have a detailed cutover plan in addition to milestones in your project plan. Thinking ahead about potential problems and developing contingency plans is also essential, and we can guide you through these scenarios. Remember, when it comes to planning for a smooth transition, it's better to be more thorough.

Efficient planning and dedicated Project Managers are key to successful deployments at Advanced Telecom. Our Project Managers act as the central point of contact, coordinating resources and managing customer expectations for seamless project completion. With a focus on improved customer satisfaction, reduced downtime, and standardized deployment methodology, our project management services ensure smooth operations for a wide range of engagements, including phone system upgrades, wireless deployments, server migrations, and more. We've installed telephone systems from 10 extensions to over 1000 extensions and an active project manager was key to the success of over 5000 successful implementations.

To ensure a successful adoption of new technology and maximize your investment, comprehensive employee training is crucial. We offer on-site or remote training before or immediately after deployment, ensuring that all employees are proficient in using the system from the start. We provide helpful resources like "cheat sheets" and video tutorials to serve as accessible references for feature functionality. Additionally, we prioritize training on key features that will have the greatest impact on productivity and workflows, focusing on frequent use cases. We pay special attention to employees who may require extra support due to limited tech proficiency. Ongoing training and assistance are always available to ensure that every employee utilizes the new technology to its full potential.

Advanced Telecom offers low-cost maintenance and support agreements to provide peace of mind and quick support in case your current system fails. With flexible options tailored to your needs, our telephone system maintenance services ensure reliable support for your business. Benefits of choosing Advanced Telecom as your maintenance supplier include a dedicated support desk, fully trained and experienced engineers, comprehensive stock availability, and a personalized and professional approach. Join our satisfied customer base of 5000+ businesses and focus on increasing productivity and growing your business with confidence.